• BJC HealthCare
  • Saint Louis, MO
  • Customer Service/Call Center
  • Full-Time
  • 3941 Forest Park Ave

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Job ID: 1184603

Employment Status: Full-Time

Regular/Temporary: Regular

Your Career. Made Better.

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

Join Us!

Role Purpose

Assists patients, families or third payors in the resolution of issues and concerns regarding accounts receivable.


Resolves issues and concerns regarding accounts receivable.Performs updates to accounts receivables system with third party billing information to secure reimbursement and applicable billing data.Communicates payment policies to customer and finalizes payment arrangements with patient or guarantor as needed.Sends itemized bills to patient and insurance companies, order bills, audit charges, determines if billing or rebilling is required.Serves as intermediary between patients and outside sources related to questions or problems which patients may have regarding bills for services provided.

Minimum Requirements


High School Diploma or GED


<2 years

Supervisor Experience

No ExperienceBenefits Statement

Note: not all benefits apply to all openings

* Comprehensive medical, dental, life insurance, and disability plan options
* Pension Plan*/403(b) Plan
* 401(k) plan
* Tuition Assistance
* Health Care and Dependent Care Reimbursement Accounts
* On-Site Fitness Center (depending on location)
* Paid Time Off Program for vacation, holiday and sick time
* Pension does not apply to Memorial Hospital, Memorial Hospital East, Memorial Medical Group, Alton Memorial or Parkland Health Center

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

Associated topics: assistance, front desk, information technology, information technology analyst, service, support analyst, technical, technical support specialist, technician ii, technology

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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